Frequently Asked Questions

A virtual assistant or VA is an individual that provides administrative, marketing and sometimes technical assistance to business owners and entrepreneurs remotely. Virtual Assistants work from their own workplaces and use their own devices and software applications. 

Absolutely! The best part about contracting a virtual assistant is that you get immediate assistance from a highly competent person, only when you require their services. This means that you can reduce your overhead as well as any staff member advantages, such as taxes, insurance coverage and utilities you would generally be accountable for.

The best part about working with us is that we become almost as invested as you are, in your business. We make your business our business and we really want to see our clients grow and thrive; and so, we will go above and beyond to make this a reality. In addition, in our almost 5 years of existence, we have worked with entrepreneurs/business owners in most niches, so we understand how most businesses operate and understand what is expected. 

Generally, turn-around time for a task depends on the scope of work involved. If your project or task is time sensitive, we will communicate the due date prior to when we begin.

We are happy to use whatever medium of communication works for our client . We use Zoom, Google meet, e-mail, telephone, Skype, Slack, Whatsapp, Instagram as well as project management tools like Trello to interact with our clients.

Yes. We also have one ready for our clients, so that they are rest assured that their information is safe.

Rates generally depend on the particular service as well as the scope of work involved. Kindly send us an email and we will send you an invoice for the service.

No, we have a team of virtual assistants, experienced in providing various services. All our virtual assistants sign non disclosure agreements . 

To request your FREE 30-minute consultation or to learn about our Virtual Assistant Solutions, please schedule a consultation here to discuss your requirements and address all your concerns. We look forward to learning how we can assist you

We require at least 24 hours after payment has been made, before work begins.